Minister of Transport and Civil Aviation Eli Zakour is assuring the public that measures are actively being implemented to strengthen internal controls, oversight mechanisms, and accountability systems at Licensing Offices and authorised vehicle inspection stations.
He noted that these efforts are intended to minimise opportunities for corrupt practices and illegal activities, particularly during the current period of heightened demand.
“These measures include continuous review of operational procedures, the standardisation of inspection and licensing processes, and the expansion of supervisory and audit functions to ensure closer monitoring of transactions, decision-making, and service delivery. Emphasis is being placed on segregation of duties, clear documentation requirements, and improved reporting structure to reinforce transparency and institutional integrity.”
The Minister added that specific accommodations have been introduced to support elderly and differently-abled drivers in meeting legal requirements, especially concerning vehicle inspections and the renewal of driving permits.
“Systems have been implemented to identify and assist elderly persons where challenges may exist, allowing for priority service to reduce waiting times and physical strain. In addition, designated differently-abled parking is available at licensing facilities to improve accessibility and ease of movement. Further, measures include the decentralisation of inspection services to bring them closer to communities, thereby reducing travel distance and congestion at central offices.”
Minister Zakour further emphasised that staff have been sensitised to provide assistance, flexible processing, and reasonable accommodations during inspections and renewal transactions.