Republic Bank Limited has paused its planned fee increases, just days after widespread public concern.
The bank removed the new fee schedule from its website on Thursday, halting changes that were originally set to take effect on May 1st.
This comes as discussions continue with the Central Bank, aimed at striking a balance between profitability and customer affordability.
Last month, Republic Bank announced broad increases affecting everyday transactions, including higher charges for overdrafts, insufficient funds, and late loan payments.
In a statement, the bank acknowledged customer concerns, saying it is taking time to clarify the changes and will announce a new implementation date.
Republic Bank says its focus remains on providing convenient, safe, and affordable banking while encouraging customers to shift towards lower-cost digital services.